Table of Content
Including Teleperformance Cloud Campus in your service delivery mix offers significant business, recruiting, and environmental benefits. As one of the best workplaces, we combine advanced, digital technologies with the best people to deliver human understanding and empathy when it matters most. Cloud Campus was purposefully designed to provide a socially rich working environment for remote teams. You will need a quiet office space for working, high speed internet, a Windows-based PC, and a land line phone with no features. Teleperformance pays via direct deposit and may possibly offer a paper check option as well.
We know happy employees are more engaged to make a better experience that drives higher customer satisfaction, retention and growth. As an employer, Teleperformance is defined, motivated, and moved by passion, an element underlying every facet of its organization. The company has been distinguished as a Military-Friendly Employer and strives to keep its team inspired, encouraged, and proud.
MIT Technology Review Insights
We search for top talent wherever you live to assemble the most collaborative, engaged, and high-performing teams. Good luck to you, and I hope you find this ebook helpful if a non-phone job is what you are looking for. Each job listing also has a short summary with any relevant information I can find (pay, what countries it may be open to, etc.). This company also conducts a background check/drug test. When you apply, you are asked to fill in the times you would be available through the week. However, Teleperformance doesn't guarantee these hours for you and it says on the application that your actual scheduled times might vary although they do try to base it around your availability.
TP will never share or sell your information to third parties. Discover how you can develop into a digital business services expert and advance to manage your own team – all while working from your home, in a location you love. If you're interested in doing work at home tech support for Telepeformance, view their jobs page here. They usually have a lot of positions opens, so you may need to filter your search by typing in “work from home” in the search box.
Teleperformance - Find Remote Work From Home or Flexible Jobs
The Teleperformance For Fun Festival is a global annual program to revel in our team’s talent, giving them an opportunity to express their artistic skills in art, dance, and music. The For Fun Festival promotes pride in the Teleperformance family and celebrates our cultural diversity. You need to be at least 18 years old with a high school diploma or GED to apply. They prefer if you've also had at least six months of call center experience and also at least a year of tech support experience. Ensures daily performance metrics are being met or exceeded, i.e., quality, service level and schedule adherence metrics. 80% of your day will consist of coaching and educating agents on how to improve their performance.
They don't list the rate of pay on their website, but a pretty old forum thread at WAHM has it listed as being between $9 and $11 hourly. That thread is dated 2010, so I can't be sure that's still the accurate rate. Based on Glassdoor reviews, which are probably more recent, the pay ranges from $10 to $16 per hour. I've read on the forums that your training is often done on-location prior to working from home.
Customer Care Professional
Our clients include Canon, Netflix, Volkswagen, and Audi, to name a few. The Teleperformance Sport Club is a worldwide program promoting sports as a tool for physical well-being and a higher quality of life, and motivating our people to play, have fun, and share good moments with their teammates. We care about the health and happiness of our employees, and sports provide a great way to experience healthy activities.
A leader in outsourced, omnichannel customer experience management, Teleperformance connects some of the world's biggest brands with their customers. Founded in 1978, Teleperformance has expertise in various markets and verticals, working with and for people to bring excellence and passion to their businesses. The company offers customer acquisition, analytics, back-office, customer care, technical support, digital solutions, and other specialized services to ascertain positive customer interactions.
Save time and find higher-quality jobs than on other sites, guaranteed. Very well looked after here and the training is comprehensive. The people I am working with are helpful and supportive.
With centralized Cloud Campus Hubs, Teleperformance creates a unique environment for accelerating and optimizing operational performance. Cloud Campus Hubs also provide a centralized location for clients to engage with their dedicated teams, wherever they may be. Our Hubs use the most advanced technologies to ensure the highest standards of quality, security, and operational excellence, meeting or exceeding those of a brick-and-mortar model. We are a team of 300,000 + passionate people working in 350 sites providing outstanding customer experience from 80 countries in 265 different languages and dialects.
Elevate employee engagement through vídeo-enabled communications, virtual activities, dedicated chat rooms, digital floor walkers, and a state-of-the-art training platform. You are someone looking for a career that is adaptable to your mobile lifestyle. You are a problem solver, resourceful, and looking to make a difference for your family as well as others. Pursue a career that allows flexibility in schedule, travels with you, and offers endless growth potential.
Demonstrate advanced product knowledge and he ability to solve customer issues. Handle and carefully respond to all customer inquiries. Provide excellent customer service through active listening. Work with confidential customer information and treat it sensitively. We are the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet.
Passion 4U is a worldwide initiative to promote well-being and a higher quality of life by sharing topics related to good health and minimizing employee stress. Passion 4U reinforces the true meaning of “pride in belonging,” bringing a new look to the anti-stress initiatives of Teleperformance Group, including promoting good health, fitness activities and happiness at work. Though the metaverse offers infinite possibilities, it also comes with inherent risks.
Teleperformance Cloud Campus' work at home solutions have been recognized by the industry for innovation, security, and talent management. This is an employee job, so you will get paid training time and possibly other benefits like vacation time, overtime, 401K, and insurance. Note that the vast majority of the jobs they hire for don't appear to be home-based, but I do see the tech support one open very frequently in the United States.
You will also find a lot of feedback at Glassdoor that's mixed, about half good and half bad. Note when you're browsing Glassdoor reviews that not all of those are from work at home employees of Teleperformance. Many of those people are working at a brick and mortar location. I'm not sure if they ever offer part-time, but it's probably worth keeping tabs on their jobs page to see if part-time ever opens up if that's something you need. New employees are required to schedule themselves for at least one eight-hour shift on the weekend. Deliver in scope support for internet service and connectivity related issues pertaining to operating system, PC, and browser configuration.
