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At Teleperformance Greece, we proudly represent our clients, providing Customer Care, Sales & Technical Support services, as well as Content Moderation for Social Media. A full curriculum training gives you all the required information and knowledge, while continuous coaching and education keep you up-to-date with the services and products. Depending on the project, our interaction experts come in touch with the customers via e-mail, chat, and phone, using advanced technologies, new products, and innovative applications. Globally headquartered in Paris, Île-de-France, France, the company launched its American division, Teleperformance USA, in 1993 in Murray, Utah. Several of its regional branches have been Great Place to Work-certified, as well as recognized by companies like Aon and Forbes for employment and business practices.
A leader in outsourced, omnichannel customer experience management, Teleperformance connects some of the world's biggest brands with their customers. Founded in 1978, Teleperformance has expertise in various markets and verticals, working with and for people to bring excellence and passion to their businesses. The company offers customer acquisition, analytics, back-office, customer care, technical support, digital solutions, and other specialized services to ascertain positive customer interactions.
Become a digital expert, wherever you are
We know happy employees are more engaged to make a better experience that drives higher customer satisfaction, retention and growth. As an employer, Teleperformance is defined, motivated, and moved by passion, an element underlying every facet of its organization. The company has been distinguished as a Military-Friendly Employer and strives to keep its team inspired, encouraged, and proud.
Save time and find higher-quality jobs than on other sites, guaranteed. Very well looked after here and the training is comprehensive. The people I am working with are helpful and supportive.
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Ca.indeed.com needs to review the security of your connection before proceeding. Make the move to a more modern CX model through our work at home solutions tailored for your business. We’ve managed as many as 250,000 remote employees at a time, with 60% of our global workforce still working remotely today. I consent to receive relevant industry news, analyst reports, white papers, case studies, and product information from Teleperformance .
They don't list the rate of pay on their website, but a pretty old forum thread at WAHM has it listed as being between $9 and $11 hourly. That thread is dated 2010, so I can't be sure that's still the accurate rate. Based on Glassdoor reviews, which are probably more recent, the pay ranges from $10 to $16 per hour. I've read on the forums that your training is often done on-location prior to working from home.
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Passion 4U is a worldwide initiative to promote well-being and a higher quality of life by sharing topics related to good health and minimizing employee stress. Passion 4U reinforces the true meaning of “pride in belonging,” bringing a new look to the anti-stress initiatives of Teleperformance Group, including promoting good health, fitness activities and happiness at work. Though the metaverse offers infinite possibilities, it also comes with inherent risks.
You will also find a lot of feedback at Glassdoor that's mixed, about half good and half bad. Note when you're browsing Glassdoor reviews that not all of those are from work at home employees of Teleperformance. Many of those people are working at a brick and mortar location. I'm not sure if they ever offer part-time, but it's probably worth keeping tabs on their jobs page to see if part-time ever opens up if that's something you need. New employees are required to schedule themselves for at least one eight-hour shift on the weekend. Deliver in scope support for internet service and connectivity related issues pertaining to operating system, PC, and browser configuration.
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Demonstrate advanced product knowledge and he ability to solve customer issues. Handle and carefully respond to all customer inquiries. Provide excellent customer service through active listening. Work with confidential customer information and treat it sensitively. We are the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet.
In so doing, we create opportunities and value for employees, clients, customers, communities, and shareholders. As a tech support agent for Teleperformance, you are taking inbound calls for their clients to help them with computer issues and answer questions about products. It seems that many of their clients are internet, phone, and cable companies.
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With centralized Cloud Campus Hubs, Teleperformance creates a unique environment for accelerating and optimizing operational performance. Cloud Campus Hubs also provide a centralized location for clients to engage with their dedicated teams, wherever they may be. Our Hubs use the most advanced technologies to ensure the highest standards of quality, security, and operational excellence, meeting or exceeding those of a brick-and-mortar model. We are a team of 300,000 + passionate people working in 350 sites providing outstanding customer experience from 80 countries in 265 different languages and dialects.
We search for top talent wherever you live to assemble the most collaborative, engaged, and high-performing teams. Good luck to you, and I hope you find this ebook helpful if a non-phone job is what you are looking for. Each job listing also has a short summary with any relevant information I can find (pay, what countries it may be open to, etc.). This company also conducts a background check/drug test. When you apply, you are asked to fill in the times you would be available through the week. However, Teleperformance doesn't guarantee these hours for you and it says on the application that your actual scheduled times might vary although they do try to base it around your availability.
Explore these tech companies hiring for entry-level roles and start your job search here. Leads procurement function for US and Canada purchases in categories such as IT hardware and software, real estate, HR Benefits, media, incentives, training, office supplies, consulting, MRO, vehicles, etc. You will be the eyes and ears for our team, fielding customer inquiries and finding innovative ways to respond. Working in a collaborative and engaging environment, you will have the chance to interact with people from all walks of life and no two days... We include these past jobs as a way for you to explore what kinds of remote and flexible jobs Teleperformance has hired for in the past and might be likely to hire for again in the future.
TP will never share or sell your information to third parties. Discover how you can develop into a digital business services expert and advance to manage your own team – all while working from your home, in a location you love. If you're interested in doing work at home tech support for Telepeformance, view their jobs page here. They usually have a lot of positions opens, so you may need to filter your search by typing in “work from home” in the search box.
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Ability to understand and empathize with customer’s issues. Proven experience in overcoming unexpected difficulties and using logical problem solving skills. Select topics and stay updated with our latest insights.
